![]() ![]() Double Click into the My Cloud Home, Duo or ibi device.Click the File Explorer Desktop App to open Windows File Explorer.Type File Explorer in the Windows search box.Reboot the computer and Sign In again to establish a new local network connection.Access the device on the local network using Samba (SMB) on Windows or macOS.Reminder: this credential is different and unique from your Western Digital account credentials and is only utilized for local network connections. Enter and create a local Samba (SMB) user name.Toggle local network access from the default setting of Off to On.Enter the Two-Factor Account (2FA) verification code provided in the email message into the box named: Enter the code.Return to the Verify your Identity Local Network Access Dashboard page in the web browser.Copy the Two-Factor Account (2FA) verification code.The account verification code email will come from from If the verification code email is not found in your Inbox, please check the Junk and Spam folders. Check the inbox of the email account used to access the device for the Two-Factor Account (2FA) verification code from Western Digital.If Local Network Access had previously been configured on the same device, Two-Factor Account (2FA) verification is not required. Click Sign In using your Western Digital Account.Copy the Hostname (preferred method) or IP Address (advanced) into the search bar of a web browser.NOTE: If the virtual method does not work and your device is difficult to access without risking power loss to see the bottom of the device, please utilize the IP Address method.įor detailed instructions, watch the videos above or refer to How to Get the IP Address of a WD Network Attached Storage (NAS) Device An example of the last 6 alphanumeric characters of a serial number of 123456 for both My Cloud Home and ibi are as follows: Please ensure to powered off the device by removing the power adapter from the unit before turning it upside down to view the sticker label. The last 6 alphanumeric characters of the serial number can be found on a sticker label on the bottom of your device. MacOS - Open Finder and show network devices.Windows - Open Windows Explorer and click on “network”, devices will populate here.There are two basic ways to access this hostname: The hostname follows the naming convention of DEVICENAME. Locate the Hostname (preferred) or IP Address (advanced) of the My Cloud Home or SanDisk ibi on Windows or macOS using the video tutorials listed above. ![]()
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